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How do you price different project types?

Price varies project to project, simple projects that don't need allot of custom programming can be quoted over the phone or email. Complex custom websites that require advanced features typically require an IA or (Information Architecture Document) to get a more accurate quote.

What is the process in building my website?

After 15 years of tweaking our process we have narrowed it down to 4 phases discovery, concept design, development and training.

 

PHASE ONE: Concept Development & Site Information Architecture Planning

  • Itemize key functionality & design expectations
  • Determine marketing objectives & client demographic
  • Develop web site architecture roadmap showing site navigation & data structure
  • Collaborate on web site architecture and address potential roadblocks
  • Revise contract when necessary to accommodate unanimous changes
  • Sign-off on final web site architecture, functionality, and site map

 

PHASE TWO: Website Layout Design & Functionality Wire frames

  • Design logo samples (when applicable)
  • Design layout samples showing rough overall design
  • Design wire frames to layout page navigation and form data
  • Collaborate on logo and layout designs
  • Sign-off on final web site layout & functionality

 

PHASE THREE: Develop Operational Systems

  • Install core development applications
  • Setup database structures
  • Develop custom data components
  • Adapt layouts & functionality for each section
  • Connect client functionality with backend components
  • Regular reporting on development progress

 

PHASE FOUR: Populate Live Data & Final Testing

  • Import and format web page text and images
  • Insertion of marketing keywords and site descriptions
  • Test each web site component for layout and functionality
  • Sign-off on testing phase and launch web site

How long does it typically take to get a web-based project finished?

For standard brochure CMS sites we like to take at least 3 weeks. Based on the complexity of the project we estimate the amount of hours going into the project and adjust the milestones respectively. Custom Ecommerce or web-application based sites can take us 2-4 months.

We are always able to get things done faster if there is a strong communication between the client and the designer.

Can I schedule and Appointment to come meet your team at the LAB?

Yes we love meeting our new clients face to face but it's not necessary. Please call us any time and we can set something up. Feel free to call us directly at 404 551 2398 or email This email address is being protected from spambots. You need JavaScript enabled to view it..

Can you host our website?

We host most of our clients websites because it makes it easy for us to support them. Blue Light Labs does not require that you host with us but It is recommended. Our servers are hosted on a OC3 backbone so they load fast and are backed up regularly.

Can you design logos, graphics and print material?

Yes we are a full service company offering professional company branding and pixel/ vector level design for print and web. Talk to us about our branding services and packages.

When the website is finished do you still support us when something needs to be updated or modified?

Our support will guarantee work for 1 year this means that if anything breaks and needs to be upgraded we will do it free of charge. If additional modifications or changes need to be made we bill hourly at $60 dollars an hour.

How do you approach security and backups?

Every website on our servers gets a complete backup every Sunday. Additionally all our CMS websites have a backup component built into the administration. This allows administrators to make backups whenever they want. These backups can be restored in less than 10 minutes if necessary.

Security is becoming a much greater issue over the last 5 years so it's almost imposable to make something completely safe from hackers. Our administrators started using a security suite on all our CMS sites. So far we have not had one site hacked when using the suite. The suite monitors all in-bound and out-bound traffic, it also reports when there is a attempt to compromise the website.

Can I call you for support 24/7

Yes, we stand by our promise that if we are not available immediately someone will get back to you within an hour of leaving a message.

What types of projects do you specialize in?

We specialize in professionally customizing the Joomla! CMS framework, although we also have experience in WordPress and Drupal. Other projects that require functionality outside of what a open source CMS can provide we build and design from the ground up.

Will you guys drive to meet us at our location?

For large scale projects we may come out to your location if necessary but most of the time we prefer to stay in house to maximize development time.

Can you write content and provide stock photography for our website?

The only thing we do not do in-house at Blue Light Labs is write content. We find that content comes more naturally from the client because they know their business allot better than we will. When it comes to stock photography and content writing we have specific partners we have worked with that we would collaborate with.

How do you train us to update website content after the project is finished?

Once the project is live the primary person that is to be in charge of the website will have 1-2 required online training sessions with the developer. The amount of training necessary depends on the complexity of the project and it's required administrative tasks.

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Blue Light Labs Inc.
172 Laurelwood Ln
Alpharetta, GA
30009

Lab: 404 551 2398

Support: 770 309 6480

support@bluelightlabs.com

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